Evaluate

Evaluate

Evaluate 2023: Year-End Digital Marketing Case Study

Overview

In 2023, Evaluate, in partnership with Robot-TXT, executed a strategic digital transformation across organic search, paid search, and social media. This year’s efforts focused on enhancing visibility, optimising conversion rates, and navigating complex technical challenges. Despite temporary setbacks, Evaluate demonstrated marked improvements in traffic, engagement, and lead quality, setting a strong foundation for 2024 growth.

Website Health

20%

Paid Sessions

98%

Paid Conversions

33%

Positive Highlights

Organic Search

  • On-page SEO improvements led to first-page keyword rankings, notably for “Pharma Consulting” and “Bio Pharma Stocks”
  • Over 98% of identified website errors were corrected, boosting site health from 61% in January to 81% in November
  • Multiple SEO-focused content pages were launched, each showing consistent upward trends in impressions and clicks (e.g. pharma-data, global-pharmaceutical-data, and sales-forecasting pages)
  • Organic conversions grew, particularly through optimised contact forms and improved session quality

Paid Search

  • Lead volume from paid channels surged by 98% while maintaining a relatively stable cost-per-lead.
  • Significant growth in conversion performance was observed in the US and Saudi Arabia, with Saudi conversions growing by over 160% year-on-year
  • Strategic reallocation from brand to product-specific campaigns improved conversion rates by 33% and reduced CPCs by 41%

Social Media

  • Paid social lead volume reached 2,417, supported by a 1375% increase in lead form completion rates and a 99% drop in CPL
  • LinkedIn native lead forms emerged as the top-performing format.
  • Retargeting and report-based campaigns (e.g., Orphan Drugs, Pharma Drivers, Biopharma Report) delivered excellent results with reduced costs

Problem / Challenges

Evaluate faced several technical and strategic challenges throughout the year:

  • Cookie Policy Impact: Privacy-related website updates temporarily disrupted analytics tracking and visibility across digital channels, notably from April to August
  • Vantage Content Removal: The planned deprecation of Vantage content required a recalibration of SEO and internal linking strategies, threatening traffic stability
  • SEO Technical Debt: Site audits early in the year revealed major issues including duplicate content, broken hreflang tags, and missing metadata, all negatively impacting organic visibility
  • Paid Campaign Budget Constraints: In prior years, budget limitations restricted Evaluate’s ability to scale PPC in key markets like the US, limiting lead acquisition potential
  • High Social CPLs: Early 2023 social campaigns saw CPLs as high as $461 before optimisation strategies were implemented

Solution

Evaluate, guided by Robot-TXT’s digital consultancy, deployed a multi-channel, data-driven solution
approach:

  • Content-Centric SEO Strategy: Focused on creating keyword-targeted SEO pages supported by internal links from high-authority insight content.
  • Technical SEO Enhancements: Comprehensive site health improvements, including the removal of duplicate content and correction of hreflang issues.
  • Paid Search Optimisation: Rebalanced campaign budgets from brand awareness to product-specific conversions, and introduced Dynamic Search Ads and PMax campaigns.
  • Paid Social Evolution: Implemented an Always-On (AWO) strategy using LinkedIn native forms, backed by clear value exchanges and retargeting.
  • Conversion Tracking Accuracy: Updated GA4 tracking and form listeners to ensure conversion data was reliable and actionable.

Approach

  • On-Page SEO & Internal Linking: Optimised existing product pages and leveraged residual links from deprecated Vantage content to enhance authority and visibility.
  • Site Audit Remediation: Used automated tools to resolve over 98% of technical SEO issues by Q4, improving crawlability and content discoverability.
  • Audience & Market Analysis: Developed keyword themes with input from Evaluate product managers; expanded coverage through tailored ads and content.
  • CPL Optimisation in Paid Social: Tested static image creatives, mockup-based ad design, and precise targeting to lower costs while maintaining lead quality
  • Strategic Budgeting in Paid Search: Shifted budget allocations monthly based on regional performance data, particularly boosting high-performing regions such as the US and EMEA.

Conclusion

Evaluate’s 2023 digital performance is a strong case study in how data-informed strategies, content-led SEO,
and agile paid media tactics can collectively drive transformation. By resolving technical issues, refining ad
strategies, and prioritising value-led content, Evaluate achieved:

  • Organic growth despite technical disruptions.
  • Paid search conversion uplift with smarter targeting.
  • Social media cost-efficiency through creative and tactical shifts.

As the organisation moves into 2024, focus will remain on SEO content creation, deeper lead quality
analysis, and continued refinement of cross-channel campaigns.

Share this post:

Let's Grow Together

We believe growth is a team sport. That’s why we don’t work for our clients — we work with them. When you partner with RTL, you get an engaged team that’s committed to helping your business succeed across every touchpoint, every channel, every conversation.